Privacy Policy

1.1 Information You Provide

When you create an account and register your pet, we collect:

• Account Information: Name, email address, phone number, password
• Pet Information: Pet name, species, breed, age, physical description, photos
• Medical Information: Veterinarian details, medical conditions, medications, allergies
• Contact Preferences: Emergency contacts, notification preferences
• Payment Information: Billing address and payment method details (processed securely by our payment processor)

1.2 Information We Collect Automatically

• QR Code Scans: Date, time, and approximate location when your pet's QR code is scanned
• Usage Data: How you interact with our website and services
• Device Information: IP address, browser type, operating system
• Cookies: Small files stored on your device to improve your experience

1.3 Information from Third Parties

We may receive information from payment processors, social media platforms (if you choose to sign in through them), and other service providers that help us operate our business.

2.1 Primary Services

• Create and maintain your pet's digital profile
• Generate and manage QR codes for your pet tags
• Send notifications when your pet's QR code is scanned
• Process payments and manage your subscription
• Provide customer support and respond to your inquiries

2.2 Communication

• Send important service updates and security notifications
• Provide customer support and technical assistance
• Send marketing communications (only with your consent)
• Notify you of new features or service improvements

2.3 Service Improvement

• Analyze usage patterns to improve our services
• Develop new features and functionality
• Ensure the security and integrity of our platform
• Comply with legal obligations and protect our rights

3.1 Public Pet Profiles

When someone scans your pet's QR code, they will see the information you've chosen to make public, which may include:

• Pet's name, photo, and basic description
• Your contact information (as specified by you)
• Medical information relevant to your pet's care
• Custom messages for finders

3.2 Service Providers

We share information with trusted third-party service providers who help us operate our business:

• Payment processors (Stripe, PayPal) for billing and payments
• SMS providers for sending scan notifications
• Email service providers for communications
• Cloud hosting providers for data storage and security
• Analytics providers to help us improve our services

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.

3.4 Business Transfers

If QRious Paws is acquired by or merged with another company, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

4.1 Security Measures

• SSL/TLS encryption for data transmission
• Encrypted data storage
• Regular security audits and monitoring
• Access controls and authentication
• Employee training on data protection

4.2 Data Retention

We retain your information for as long as your account is active or as needed to provide our services. If you cancel your subscription, we will retain your data for 30 days to allow for reactivation, after which it will be deleted unless required for legal purposes.

5.1 Account Management

• Access: View and download your personal information
• Update: Modify your account and pet information at any time
• Delete: Request deletion of your account and data
• Portability: Request a copy of your data in a portable format

5.2 Communication Preferences

• Opt out of marketing emails by clicking unsubscribe
• Manage SMS notification preferences in your account settings
• Control what information is displayed on your pet's public profile

5.3 Cookies and Tracking

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.